Free mobile data for your customer on their trip

More value, no operational overhead. From now on, 100 MB free and easily managed from our app.
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What is an eSim?

An eSIM is a digital card that your customer activates in seconds, with no additional steps for your business. It does not require a physical card or additional support. It offers immediate connection at the destination and improves the travel experience without affecting your operations.

Added value, no operational burden

More value without more cost

Offering insurance with eSIM provides an extra benefit that customers value - immediate connection when traveling - without you having to change prices or processes.

  • It is automatically included in selected insurances.
  • No additional steps in the sales process are required.
  • Add value without affecting your profitability.

Strengthen your professional positioning

Including a digital and practical service such as eSIM reinforces your image as a professional travel consultant oriented to the new needs of the traveler.

  • It incorporates digital solutions that provide real value.
  • Responds to the new expectations of the connected traveler.
  • Differentiate yourself as a proactive business.

Build loyalty with a more complete experience

A connection available from the first minute improves the perception of the insurance contracted and reinforces confidence in your business.

  • Reinforces the usefulness of the insurance from the beginning of the trip.
  • Facilitates immediate access to key services.
  • Generate a more seamless experience for your customer.
Added value from the first minute

A better experience for your customer, with no extra steps for you.

Offer your customer immediate connection upon arrival at destination

Facilitates simple, digital activation

Insures 100 MB to cover the first needs of the trip

Forget about managing doubts

Guidance and support, directly from the Intermundial App.
No additional calls and no extra steps.

01

Downloading the Intermundial App and installing eSIM prior to travel

  • Your customer must be logged into the Intermundial App.
  • Your customer will receive the installation instructions through the app and via email and WhatsApp.

02

Data configuration at destination

  • From the mobile settings, you must select the eSIM as the main line for mobile data.
  • It is important that you deactivate roaming on your physical SIM and activate it on the eSIM if you are traveling out of the country.

03

Connection activation

  • Once the changes have been applied, all you have to do is reboot the device.
  • You can check the connection by opening the browser
  • The eSIM is now ready for use.

Questions? We give you a resource to share

Access a clear and complete guide that you can send to your customer. Includes everything you need to use the eSIM without complications. One-stop management.

See complete guide

Make every trip a more complete experience

Your customer will be able to contact their customers in a convenient way.

With connection from the start, your customers can communicate or resolve unforeseen events upon arrival.

Connected, and without worrying about the bill

No roaming or activations by mistake.

Access to maps to reach your accommodation

Your customer can search for what they need at the destination, without waiting or relying on WiFi.
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Frequently Asked Questions

Do I have to do anything for my customer to receive the eSIM?

No. The eSIM is managed directly from the Intermundial app, so there is no need for the agent to intervene. The customer simply downloads the app, where the eSIM is available along with instructions. The process is fast, intuitive and requires no additional support from your business.

What happens if I consume the 100 MB included?

Once the 100 MB have been consumed, the customer will no longer have a connection, but no additional charges will be applied automatically. They will receive a notification informing them that they have reached the limit and, if they wish, they can extend the tariff by contracting more data. In no case is an automatic renewal triggered or costs generated without express confirmation.

When should the eSIM be activated?

The customer must install the eSIM before traveling, following the instructions provided through the Intermundial App and by email. Once at their destination, they will only need to activate it and set it up as their main data line.It is important that you deactivate mobile data and roaming on your physical SIM to avoid additional charges.

What happens if my customer does not use the eSIM?

If the customer does not activate the eSIM from the app, it simply expires at the end of the insurance period. If he/she obtains it but does not use it, he/she has a maximum period of 180 days after downloading it to activate it. In both cases, no charge is generated nor does it imply additional management by the agency.

What if my customer has a problem with this service?

In case of doubt or incident, the customer has a direct service channel from the provider. In the activation email or from the app, they will find a link or contact (email/WhatsApp) to solve any problem related to the service, so from your business you will not have to manage any incident related to the eSIM.

Recommend our app to your customers

They travel safer, you stay more relaxed.