Easier and faster communication

We make it easy for you to communicate with us wherever you are.

At Intermundial we continue to innovate to improve your travel experience, we incorporate WhatsApp as a complement to several communication channels through which you can contact us during the trip and thus enjoy the services of Serviassist or Servihelp+.

WhatsApp is the perfect channel for situations that require an immediate solution or in which it may be difficult for you to communicate by other means, as it allows you to share, with our Servisegur Customer Service and Assistance team, detailed information in real time and in a simple way thanks to basic functions of the application.

Geolocation

With this function, the Servisegur team can locate you in a simple and precise way in case you need help or find yourself lost, taking the most appropriate measures and reducing assistance times.

Audio Messages

It allows you to communicate in a simple and immediate way, a difficult situation in great detail, avoiding international phone calls or in areas with poor coverage.

Photographs and screenshots

It is very useful to send documentation quickly, such as medical reports, or so that the Servisegur team can make a more exhaustive analysis of the situation, such as a photograph of a damaged suitcase.

All these functions facilitate communication and allow Servisegur's team of experts to optimize services during the trip with more agile management and closer monitoring of each case. Because we know how important it is to provide an efficient service during the trip to make the experience unforgettable.

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